Travel & Hospitality



Overview

The travel industry is undergoing a major transition. The changes are driven by the influx of new technologies, devices and the evolving sensibilities of customers. They need innovative and agile solutions to help them connect to customers through multiple channels and explore new revenue models. Today travel companies are adopting new business models to meet constantly evolving purchasing behavior of the customers. Customers purchase tickets or plan their travel using multiple channels. Customers expect an engaging experience and speedy delivery of relevant and personalized data across channels. With dynamic pricing and packaging, more competition and access to choice for hospitality consumers, hospitality industry organizations are running more efficient operations and sophisticated digital marketing programs in order to stay viable.

Idexcel helps travel, transportation and hospitality companies better align their IT strategy and initiatives to their business goals, and takes responsibility of implementing these strategies, delivering a level of certainty of results no other firm can match. We help clients manage revenue cost equations, operate existing businesses effectively and build new transformational programs. Idexcel understands how the hospitality and transportation market is evolving into a more competitive and complex environment. Idexcel brings the right technology partners to implementations for hospitality and travel clients and is focused on driving results with solutions that add more value for customers.

Offerings

Idexcel serves market segments consisting of Lodging, Restaurants & Food Services & Travel Service Providers- Airlines, Travel Distribution, Surface transport & Airports. Our Travel offering covers Reservations, Ticketing, Cargo, Pricing and Fares, Loyalty Management, Revenue Accounting, GDS Systems, Travel Ports, Travel Agency Systems & CRM Systems. Idexcel Hospitality services include Analytics, Enterprise Mobility, Ordering Systems, Point-of-sale (POS), Back office systems integration & ERP systems.

Client