Top 5 Key Benefits of Digital Transformation

Top 5 Key Benefits of Digital Transformation

Digital transformation has become a buzzword for organizations these days. The world has gone digital; but does that mean that businesses are ready to revel in the era of digitization? The response is somewhat mixed; however, the benefits of digital transformation are still unknown, which makes the unexplored territory dangerous.

To usher in the true meaning of digital transformation it’s imperative to make companies, organizations and, businesses alike understand the five key benefits so that the adaptation process becomes more accessible and more lucrative.

Improved Efficiency
What does every organization crave? Customer satisfaction might be one of the benefits, but improved efficiency is a significant drive for digital transformation. Organizations are moving away from manual interventions, as effectiveness is beginning to become the critical phrase. When manual processes are replaced with electronic versions, there is a quicker process flow which is put into place, thereby making the organization efficiency model a success story to reckon.

Customer Experience
Customer satisfaction is of utmost importance; for any organization, the customers come first. For this very reason, if an organization needs to measure their success, it’s important to understand the quality of customer satisfaction and the methods which are used to arrive at the final verdict. The better the customer satisfaction levels, the higher the digital transformation success rate for organizations.

Robust Decision Making
What helps businesses achieve the first two points? When the management has sufficient, well-planned data to make sound decisions, it shows in the success rate, brand suitability, and brand name of the business. The sounder the decisions, the better would be the chances of achieving the organizational goals in the long run. Eventually, these methods of driving organizational goals are what leads a business towards success.

Enhanced Profitability
Digital Transformation is best measured with profit margins at the end of the year. The higher the profits, the better would be the motivation of the employees, and more significant would be the trust of the customers in the brand. When profits are enhanced, more decisions can be taken towards improving efficiency in business processes, which can be geared towards improving customer service.

Better Market Penetration
New customers can be added to existing business norms by penetrating unexplored markets. When new products are marketed, it’s essential to perform segmentation, to gauge the quality of the target territory. With improved efficiency and better decision making, the process of market penetration becomes more effective, which helps bring in loyal customers. As the customer base expands, so will the need for profits and improved customer satisfaction.

When all these processes are combined, they form a chain, which leads to the achievement of the pre-defined business goals. Each benefit is interlinked with the other, which is required for reaching the overall organizational goals.

Sound decisions are always a requisite for better profitability and customer satisfaction, to drive the essence of digital transformation and efficiency within each organizational realm.

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Agile and DevOps: Motivating Digital Readiness and Transformation

Agile and DevOps Motivating Digital Readiness and Transformation
In modern-day dynamic environments, nothing can afford to remain stagnant. Primordial attachments are strikingly against the rules of survival, and Digital Transformation follows the same principle. Transformation serves as the key to success of any company operating in today’s business landscape, wherein, Agile and DevOps are the essential components for a successful journey. Employing Agile and DevOps practices help companies enhance their deployment speed, overall efficiency, and customer experience.

The business world has become increasingly competitive; therefore, companies are seeking to adapt to the contentious marketplace. Leaders are aiming to be aggressive about driving adoption of Agile and DevOps within their organizations.

The aforementioned is in theory; however, the practical situation is varied. While most organizations commit fully to the adoption of both Agile and DevOps practices, many find struggles with critical challenges and thus miss out on the numerous benefits these practices can provide. CA Technologies’ research found that while “75% of respondents recognize that Agile and DevOps approaches drive significant business success when implemented together, only a relatively small proportion consider the consistency, depth, and breadth of usage of these practices to be high.” This is due to the lack of insight into the lucrative prospect of Agile and DevOps deployment where organizations stick to custom and conventional practices, unmoved by any motivation for a challenging venture.

The study also revealed the characteristics of ‘Agility Masters’ (the top 18 percent), which are organizations that have fully adopted the methodologies and aim to deploy nearly all of the right moves to make Agile and DevOps, an essential part of their business. The 60% higher rate of revenue and profit growth of these organizations is thus no surprise to anyone. “They are 2.4 times more likely to grow their businesses at a rate of over 20% than their mainstream counterparts.”

These organizations make all departments of their organization as flexible as possible when responding to changing customer demands, market expectations, regulatory changes and market opportunities. All the more important, these organizations do not focus on technology and process alone but rather on the most extensive use of whatever is available to them.

While applying Agile and DevOps, organizations face challenges such as culture improvement, skills development, improving management, and relieving the pressure. Agile and DevOps practices do not work in an isolated environment, maintained exclusively for them. Instead, the process demands a significant shift in mindset and behavior itself, while applying these strategies to the same work environment.

Therefore, to implement Agile and DevOps optimally, the organizations must focus on the following:

Improving Culture
The improved organizational culture and implementation of agile and DevOps go hand in hand. A poor company environment cannot expect agility to bloom. The organization needs to appreciate and reward collaboration, foster an environment where teamwork and coordination are natural. This will, in turn, result in an environment that holds agility and DevOps at the core of all operations. Revising current processes, making processes transparent, and accumulating valuable feedback could well serve as environment reforming strategies.

Skill Development
By providing proper and timely training to employees, companies are more likely to witness a better deployment of Agile and DevOps across the organization, which according to the research results, could amount to a 60% higher rate of revenue and profit growth in comparison to those that don’t provide active training.

Management Commitment
Supervising the entire Agile and DevOps deployment, and filling in the gaps and blocking the loopholes in the whole web of processes, is also necessary for optimal results. The implementation may result in an excessive workload and thus create confusion among the employees. Having management, committed solely to Agile and DevOps, would no doubt, improve the results.

Pressure Release
Ensuring that employees focus on their best work influences the frequency of strategic work. When employees no longer have to interplay with allied organizational problems such as competition, salary, issues with other employees, etc., they can focus more accurately on the work assigned to them. The organizations must help employees prioritize their work to adopt these methodologies.

Agility and DevOps now seem to be the fundamentals prerequisites of a Modern IT environment. Although they do not entirely solve software development problems, they are essential in accelerating the development. With the help of Agile and DevOps, organizations, through transformed richer engagement of employer, employee, and work, can compete more readily in the IT world.

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